nimo gaming Privacy Policy

When you register and use the nimo gaming platform, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method details — for example, your GCash or Maya account reference — in order to process deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically collect technical data including your device type, browser, IP address, and usage activity such as games played and bets placed. This technical data helps us improve platform performance, detect fraud, and personalise your experience. We do not collect more information than is reasonably necessary for the purposes described in this policy.

The personal data we collect is used primarily to create and manage your player account, verify your identity, process financial transactions, and deliver the gaming and sports betting services available on the nimo gaming platform. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and responses to support enquiries sent to [email protected]. Where you have opted in, we may send you promotional communications about bonuses, new games, or platform updates — you can withdraw this consent at any time by contacting our support team. Your data is also used to meet our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring as required under Philippine law. We do not use your personal data for automated decision-making that produces significant legal effects without human review.

nimo gaming does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. In certain circumstances, we are legally required to disclose player information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines, and we will comply with such obligations. If nimo gaming undergoes a business restructure, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled. All third parties with whom we share data are required to maintain appropriate security standards and to use your information only for the specified purpose.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping requirements. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. nimo gaming implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure — including encryption of data in transit and at rest, access controls, and regular security reviews. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised activity. You are responsible for keeping your login credentials confidential and for any activity that occurs under your account.

As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and — where processing is based on your consent — withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond within a reasonable timeframe and in accordance with our obligations under applicable data protection legislation. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their registered contact details. Your continued use of the nimo gaming platform after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any questions about this Privacy Policy or how your data is handled, please do not hesitate to reach out to us at [email protected].